Accessibility Statement
Last updated: April 15, 2026
At Pepper's Pressure Washing & Window Cleaning, we believe everyone in the Charleston community should be able to find a great pressure washing crew online — including visitors who use screen readers, keyboard navigation, magnification, or other assistive technology. This page explains what we’ve done to make pepperspressurewashing.com accessible, and how to reach us if something is getting in your way.
Our Commitment
We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These standards, set by the World Wide Web Consortium (W3C), cover a wide range of recommendations to make web content perceivable, operable, understandable, and robust for people of all abilities.
What We’ve Done
Steps we have taken to make this site accessible include:
- Semantic HTML — we use proper landmarks (
main,nav,section,header,footer) so assistive tech can map the page structure. - ARIA labels on interactive controls, navigation menus, and complex components like our before/after sliders and FAQ accordions.
- Keyboard navigation for every interactive element — you can tab through the entire site, open menus, submit the quote form, and dial our phone link without a mouse.
- Color contrast that meets or exceeds WCAG AA ratios for body text and interactive elements.
- Alt text on meaningful images so screen readers can describe before/after photos and the work we do.
- Form labels tied to every input on our quote and contact forms, with helpful error messages when something needs attention.
- Resizable text up to 200% without loss of content or functionality.
Known Limitations
We’re honest about the gaps. The following areas may not yet meet every WCAG 2.1 AA criterion:
- Embedded Google Maps on our location pages are provided by Google and may have keyboard or screen-reader limitations outside our control. We will adopt improvements as Google ships them.
- Older blog post images may have shorter alt text than newer ones — we are auditing and updating these as we go.
If a third-party tool or widget is blocking you from information you need, please call us — we’ll happily share that information directly.
Feedback & Contact
Did you run into something that didn’t work for you? We’d genuinely like to know. Your feedback helps us fix real problems for real people, not just check boxes.
Reach out by:
- Calling 843-480-8113 — leave a message anytime; we return calls during business hours.
- Emailing kevin@pepperspressurewashing.com with the page URL and a short description of the issue.
We aim to respond to accessibility feedback within 5 business days.
Ongoing Improvements
Accessibility is not a one-time project — it’s part of how we build and maintain this site. We test new pages with keyboard navigation and screen-reader tools before launch, audit existing pages on a rolling schedule, and treat every piece of feedback as a chance to do better. Thanks for helping us improve.