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Pressure Washing in West Ashley, SC

South Carolina is undoubtedly one of the best places to call home in the Southeast. Cities like Charleston boast a rich history, pleasant climate, delicious food, friendly locals, and a laid-back atmosphere that captures the essence of southern hospitality. However, for homeowners and business owners, living in Charleston comes with its own set of challenges, especially when it comes to maintaining the appearance of your property.

The humid weather in the area often results in mold and algae growth on surfaces like wood and concrete, which can make your property look unkempt and neglected. Fortunately, Peppers Pressure Washing can help restore your property's beauty and prevent future growth and grime.

Why Choose Peppers Pressure Washing?

When it comes to pressure washing in West Ashley, SC, our #1 goal is delivering exceptional pressure washing services by going above and beyond to make sure our clients are satisfied. We ensure their satisfaction by prioritizing good old-fashioned hard work, honest pricing, ongoing communication, advanced training, and industry-leading customer service.

Our pressure washing company in South Carolina is the perfect choice to protect your home or business from mold and mildew across various surfaces. In doing so, we can help minimize unsightly objects like bird's nests and spiderwebs while protecting your property from damage to windows, gutters, roofing, and more. As a licensed, insured pressure washing company, our customer's health and happiness always come first - no questions asked.

So, when you hire Peppers Pressure Washing, you can rest easy knowing our experts will treat your home as if it were our own. When they need the highest quality pressure washing services, clients come to us because our team is:

  • Licensed & Insured
  • Residential & Commercial Pressure Washing Experts
  • Equipped with Modern Equipment & Pressure Washing Tools
  • Provide Free Estimates
  • Serve Greater Charleston, SC
  • Has Outstanding Reviews on Google & Facebook
  • Have Years of Experience with Professional Pressure Washing

Service Areas

If you're looking for a dedicated professional that will do the job right, you're in the right place. With over 10 years experience, we have learned to improve our skills and keep our equipment up to date for the best results.

Kickstart Your Home's Curb Appeal with Residential Pressure Washing in West Ashley, SC

Living in the Lowcountry often means that your home's exterior will suffer from harsh elements such as mildew, dirt, and pollen. If left uncleaned, these contaminants can cause damage to surfaces like brick, stucco, and vinyl over time. At Peppers Pressure Washing, we offer a safe and effective cleaning solution that utilizes time-tested techniques to remove hazardous contaminants from your home's exterior so that it remains uniquely beautiful year-round.

Unlike some pressure washing services in Charleston, however, we have the capability to perform traditional pressure washing as well as low-pressure washing for residential properties.

What is Low-Pressure Washing?

Most often known as "soft washing," this process involves washing and rinsing your windows and gutters using gentle pressure. Unlike high-pressure tactics - which can cause damage when used by amateurs in inappropriate spaces - soft wash cleaning for your home is specifically designed to remove mildew and algae from porous surfaces without causing harm. With soft washing, you won't have to worry about losing curb appeal or reducing the resale value of your home due to stripped paint or ruined siding.

Our techniques use gentle water pressure and an environmentally friendly cleaning solution to remove contaminants without causing harm to your plants or landscaping. That's why many homeowners ask for a combination of soft washing and pressure washing in West Ashley, SC - to address the hard-to-clean areas as well as the more sensitive areas.

Once the cleaning agent has removed the mold, algae, and other contaminants, our team thoroughly rinses the exterior of your home, leaving it looking squeaky clean and envy-worthy to your neighbors. Some additional benefits of Peppers Pressure Washing's soft washing approach include:

  • Reduced Chance of Water Penetration and Damage to Your Home
  • Fewer Ladders and Scaffolding Means Can Mean Reduced Labor Costs
  • Mildew, Mold, and Algae are Killed at the Molecular Level
  • Less Water Needed to Clean Your Home vs. High-Pressure Washing
  • Your Home is Disinfected and Cleaned

Curious if our team can remove the mold and mildew from your driveway, walkways, back deck, and more? Give our office a call today - every estimate we provide is 100% free.

Pressure Washing West Ashley, SC

The Toughest Items That Pressure Washing Can Clean

Experienced professionals can enhance your property's curb appeal with well-laid driveways and patios. The same goes for the fencing around your backyard, which can be painted and installed meticulously by experts. However, it's only a matter of time before stains, peeling paint, and other tough-to-remove items begin to sully your home's appearance. Fortunately, with an experienced pressure washing company by your side, you can bring life back to your home, even if it's been plagued by something like graffiti.

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Motor vehicles are notorious for leaving oil stains on driveways and in garages, which can be very difficult to get out if you don't know what you're doing. Fortunately, a high-pressure power washer will remove such stains. But even with a pressure washer, you'll need to use the appropriate cleaning solution to fully remove an oil stain from your driveway.

Motor vehicles are notorious for leaving oil stains on driveways and in garages, which can be very difficult to get out if you don't know what you're doing. Fortunately, a high-pressure power washer will remove such stains. But even with a pressure washer, you'll need to use the appropriate cleaning solution to fully remove an oil stain from your driveway.

Motor vehicles are notorious for leaving oil stains on driveways and in garages, which can be very difficult to get out if you don't know what you're doing. Fortunately, a high-pressure power washer will remove such stains. But even with a pressure washer, you'll need to use the appropriate cleaning solution to fully remove an oil stain from your driveway.

Motor vehicles are notorious for leaving oil stains on driveways and in garages, which can be very difficult to get out if you don't know what you're doing. Fortunately, a high-pressure power washer will remove such stains. But even with a pressure washer, you'll need to use the appropriate cleaning solution to fully remove an oil stain from your driveway.

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Commercial Building Pressure Washing in South Carolina

Entrepreneurs understand the importance of presenting a positive image for their brand and business. A first impression is often the only opportunity to showcase what you have to offer. Neglecting the cleanliness and appearance of your warehouse, apartment complex, or storefront could lead to lost revenue. Put yourself in your customers' shoes: If a business owner fails to maintain walkways and other heavily trafficked areas around their location, they may not put much effort into providing quality products.

Every aspect of your building, entrance, parking lot, walking path, or storefront presents an opportunity to impress customers. With commercial pressure washing, you can capitalize on that opportunity and even help retain the same customers you initially impressed. The bottom line? If cleanliness and curb appeal are non-negotiable in your line of business, it's time to call Peppers Pressure Washing for a free estimate.

Don't delay - waiting to have your business pressure washed can end up costing you money. That's why our pressure washing company offers convenient monthly cleanings. We can arrange routine maintenance washing to help keep your business fresh and clean, helping you set the stage for success year-round.

Our company specializes in many types of commercial pressure washing in West Ashley, SC. Some of the most popular business locations we serve include the following:

  • Pressure Washing for Dumpster Pads
  • Pressure Washing for HOAs
  • Pressure Washing for Commercial Buildings
  • Pressure Washing for Sidewalks
  • Pressure Washing for Storefronts
  • Pressure Washing for Restaurants
  • Pressure Washing for Apartments & Condos
  • Much More

5 Signs That It's Time for Commercial Pressure Washing in West Ashley, SC

Investing in exterior cleaning is a wise decision for any business owner. Services like pressure washing enhance curb appeal, attract new and returning customers, and show you care about the appearance of your business. But if you're like other hardworking entrepreneurs who are stretched thin as it is, keeping up with cleanliness is easier said than done, especially outside your property.

Here are a few of the most common signs that it's time to consider pressure washing for your business in South Carolina.

Have you noticed that revenue is down, but you can't put your finger on why? In some instances, it could be because of your company's entryways and exteriors. A well-maintained exterior is essential for any business, whether it's a law firm, retail store, or any other establishment. Customers expect to see a property that looks clean, safe, and comfortable. They don't want to feel surrounded by discolored surfaces, mold, or mildew.

Have you noticed that revenue is down, but you can't put your finger on why? In some instances, it could be because of your company's entryways and exteriors. A well-maintained exterior is essential for any business, whether it's a law firm, retail store, or any other establishment. Customers expect to see a property that looks clean, safe, and comfortable. They don't want to feel surrounded by discolored surfaces, mold, or mildew.

Have you noticed that revenue is down, but you can't put your finger on why? In some instances, it could be because of your company's entryways and exteriors. A well-maintained exterior is essential for any business, whether it's a law firm, retail store, or any other establishment. Customers expect to see a property that looks clean, safe, and comfortable. They don't want to feel surrounded by discolored surfaces, mold, or mildew.

Have you noticed that revenue is down, but you can't put your finger on why? In some instances, it could be because of your company's entryways and exteriors. A well-maintained exterior is essential for any business, whether it's a law firm, retail store, or any other establishment. Customers expect to see a property that looks clean, safe, and comfortable. They don't want to feel surrounded by discolored surfaces, mold, or mildew.

You Can't Get Rid of Mold, Mildew, and Other Stains

If you notice unsightly stains, mold, or mildew on the outside of your business, it may be a sign of standing water issues or simply a lack of regular cleaning. Sure, you could make your own bleach solution and try to tackle the problem yourself. But you run the risk of damaging your property and even harming yourself in the process. The alternative? Contact Peppers Pressure Washing for thoroughly effective pressure washing in West Ashley, SC.

Why Hire a Professional Pressure Washing Company in South Carolina?

At Peppers Pressure Washing, one of the most common questions we receive is why a homeowner or business owner should or should not hire professionals to handle pressure washing. We get it - most folks are on budgets and must be careful about spending frivolously on chores that they may be able to do on their own. And while we're big proponents of DIY projects at home and at work, pressure washing in West Ashley, SC, should always be performed by trained professionals. Here's why.

Safety

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Cost Effectiveness

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Quicker Turnaround Times

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Eco-Friendly Techniques

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Avoid Damage to Your Home or Business

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

Pressure washing often involves heavy-duty equipment, ladders, and more, which can be both intimidating and dangerous for untrained individuals. It's important to understand that pressure washing machines can be quite dangerous if not handled properly.

The Top Choice for Pressure Washing in West Ashley, SC

At Peppers Pressure Washing, we evaluate every pressure washing project with a fresh eye, knowing that no two situations are ever the same. As a licensed and insured pressure washing company in South Carolina, our goal is to leave your home and property looking its best, whether you need a one-time cleaning for your driveway or recurring services for your business. Whatever your needs may be, you can always rely on Peppers Pressure Washing for high-quality power washing at cost-conscious prices.

Contact our office today to arrange for your free estimate.

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Latest News in West Ashley, SC

Grand Bees residents voice concerns over heavy crow population in their neighborhood

CHARLESTON, S.C. (WCIV) — Imagine hearing constant crow sounds at all hours of the day.That's what some people in the Grand Bees subdivision in West Ashley are dealing with.Read more: South Carolina woman, strangers reunite after burning car rescueThe residents are right by the landfill and say even aft...

CHARLESTON, S.C. (WCIV) — Imagine hearing constant crow sounds at all hours of the day.

That's what some people in the Grand Bees subdivision in West Ashley are dealing with.

Read more: South Carolina woman, strangers reunite after burning car rescue

The residents are right by the landfill and say even after calls to Charleston County and the South Carolina Department of Health and Environmental Control (DHEC), they think nothing is working to get rid of the birds. And they're getting fed up.

"It's been constant since we moved in," homeowner Andrea Quinto said. "It's every day, especially after trash days."

That noise, going on since Andrea and her husband Devin moved to the Grand Bees neighborhood three years ago, isn't the only problem they've been having with the birds.

"When we first moved in, I remember taking my dogs on walks and wondering why there are chicken bones all over the sidewalks," Andrea said. "Then I realized it was because of the birds. We would constantly be picking up chicken bones, candy, wrappers, pieces of foil, other various food items from our yard and along the sidewalk."

Imagine hearing constant crow sounds at all hours of the day. (WCIV)

The Quintos say they knew the neighborhood was next to the Bees Ferry Landfill, but didn't think problems would be this persistent.

"We thought as long we can't physically see it, it wasn't going to be that big an issue," Devin said. "But with all the construction, I think it kind of mitigated how many birds were in the area. Now that all the construction's done, at least on this half of the neighborhood, you can clearly hear it now."

Some leaders have written to county leaders and the DHEC asking for help. A DHEC presentation to neighbors stated there were litter issues and follow-up visits stated there were cover issues on the trash being addressed.

At a community meeting in March, county officials said they would start with mitigation efforts, including additional covers over the landfill, odor eliminators, and even using falcons to scare away the crows.

Read more: Awendaw residents fear housing boom could threaten town's rural charm

The Quintos have their own suggestions.

"Something like more dirt on top of the landfill would at least make (the birds) work a little harder for it," Devin said.

However, the birds are back and leaving behind bones and trash. The neighbors want more changes to be made and fast.

Read more: West Ashley residents say neighborhood developer isn't helping with flooding concerns

"I don't want my dogs to choke on chicken bones and whatever diseases (the birds) have with them," Andrea said. "I don't want to pick it up with my bare hands, but I have to."

"I can't imagine it's very healthy being in the dump and having to touch all the trash the birds drop from the trees," Devin said. "I don't think we could have any more community push, to be honest."

County officials say the falcon "Bird Deterrent Program" ended because of costs. News 4 reached out to the DHEC for this year's inspection reports at the landfill; representatives said they would work on providing those documents this week.

Revamped Charleston retail center to see 8 new shops; 2 new Moncks Corner restaurants open

The site of a former grocery store in Charleston soon will house several new tenants.The former location of Doscher’s IGA, which was demolished earlier this year next to Whole Foods Market in West Ashley Station Shopping Center, is being redeveloped into six ...

The site of a former grocery store in Charleston soon will house several new tenants.

The former location of Doscher’s IGA, which was demolished earlier this year next to Whole Foods Market in West Ashley Station Shopping Center, is being redeveloped into six new shop spaces for retailers and a restaurant.

Coming to the 16,200 square feet of new construction are Another Broken Egg Cafe with a patio on the south end as well as Hand & Stone Massage and Facial Spa, clothing store House of Sage, hair salon Nikita and beverage shop Sunshine Liquors, according the to commercial real estate firm Carolina Retail Experts.

Pet supply shop Hollywood Feed also will relocate to a larger space in the new multitenant building from an outparcel site beside Chase Bank. Pet care operator GoodVets plans to occupy the current site of Hollywood Feed.

Two new outparcel buildings under construction, each with two merchant spaces, have lined up one tenant each.

In the structure near Savannah Highway, Pacific Dental Services will occupy half of the roughly 5,400-square-foot building. In the 5,000-square-foot structure behind it, workout site MADabolic has leased about 60 percent of the building.

All of the new structures are under construction. Opening dates have not been announced.

Now open

Two new restaurant venues recently opened in southern Moncks Corner.

Dog & Duck is now serving at 2826 U.S. 52 in the Publix-anchored Moncks Corner Marketplace Shopping Center at Cypress Gardens Road.

It’s the fifth Lowcountry location for the pub. Two are in Mount Pleasant in Belle Hall and Park West, another is in Charleston on Clements Ferry Road in the Cainhoy area and one more is on Trolley Road in Summerville.

Also, fast-food restaurant Wendy’s opened nearby in October on U.S. Highway 52 near Foxbank Plantation and Cypress Gardens Road.

What’s cooking?

A new sandwich restaurant soon will open on Johns Island.

Jersey Mike’s Subs is coming to Maybank Commons at 1800 Produce Lane on Johns Island. The 1,361-square-foot eatery is expected to open before year’s end.

The strip retail center also has two nearly 3,000-square-foot spaces and a 1,361-square-foot slot. The new restaurant is eyeing a December opening, according to the contractor.

Gassing up

A Savannah-based convenience store and gas station chain continues to throttle ahead with new locations in the Charleston area.

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Parker’s Kitchen recently secured a ground lease for the property owned by Gregorie Land Co. LLC at 4315 Savannah Highway, where Circle K convenience store and gas station operates at S.C. Highway 162 near Rantowles Creek.

The five-year lease took effect Oct. 19 and can be extended four more times over the next 25 years, according to Charleston County land records.

The convenience store chain also is adding two more stores in the Charleston area.

Parker’s recently applied for a state license to sell beer and wine at 343 College Park Road in Ladson.

When it was first announced in 2020, plans included a truck stop, but nearby residents, environmentalists and county officials opposed the truck addition because they feared the disturbance of wetlands in Ancrum Swamp next to the 17-acre site.

Real Estate

Savannah-based Parker’s paid $950,000 for the property in 2020, according to Berkeley County land records.

Another Parker’s Kitchen is under development in Ingleside Plantation at the juncture of Palmetto Commerce Parkway and Weber Boulevard. The company has several other locations in the Lowcountry.

Parker’s also recently donated $135,000 to Lowcountry Food Bank through a round-up campaign from customers and a 25 percent match by the company.

New leases

A new nail salon and wellness spa are coming to Summerville.

Nail Garden LLC leased 2,800 square feet at 143 Berkeley Circle and Energy Enhancement Centers USA leased 3,080 square feet at the same address.

Real Estate

Brent Case and Hannah Kamba of Coldwell Banker Commercial Atlantic represented the landlord, Azalea 888 Zhou Tang LLC, in both transactions. Jenna Philipp of Palmetto Commercial Properties represented the spa tenant.

The retail site is near Azalea Square Shopping Center off North Main Street.

Now open

Hurricane Coffee will celebrate its grand opening Nov. 3-4 at 650 College Park Road, Unit H, in the Food Lion-anchored shopping center near Stratford High School on the edge of Goose Creek.

The shop will have offer giveaways, raffles and products from several vendors during its grand opening event 5:30 a.m.-4 p.m. Friday and 7 a.m.-3 p.m. Saturday.

A portion of all sales from both days will be donated to Omar Shriners Pirate Unit.

The shop also will offer free coffee, including its special white espresso, to all first responders all the time as well as a 10 percent discount on other items on the menu for all first responders, nurses, teachers and all active and veteran military members. The shop also collects goods for victims of human trafficking and domestic abuse.

The shop previously operated from a food truck in a couple of nearby temporary locations.

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Commentary: Charleston, West Ashley in particular, needs progress, not promises

My wife and I are raising our two boys in West Ashley. They play baseball and soccer at West Ashley and Ackerman Parks, First Tee at Shawdowmoss Golf & Country Club, and basketball at the Bees Landing Recreation Center. We ride our bikes and go for walks in our neighborhood of Carolina Bay. It’s where we shop, go out to eat and meet with friends. West Ashley is also where the current mayor has failed to lead time and time again over nearly eight years.The reality is that planned and consistent improvements, shared-use paths,...

My wife and I are raising our two boys in West Ashley. They play baseball and soccer at West Ashley and Ackerman Parks, First Tee at Shawdowmoss Golf & Country Club, and basketball at the Bees Landing Recreation Center. We ride our bikes and go for walks in our neighborhood of Carolina Bay. It’s where we shop, go out to eat and meet with friends. West Ashley is also where the current mayor has failed to lead time and time again over nearly eight years.

The reality is that planned and consistent improvements, shared-use paths, beautification, and integration of service and amenities in West Ashley has been slow, nonexistent in some areas and outright ignored in others. Put simply, the city has not consistently invested in improving the quality of life and capturing the vibrant spirit of the largest part of our beloved city.

This long overdue work is not right, fair nor equitable.

The Sumar Street redevelopment is a prime example. For that development, only one developer responded to the city’s request for a proposal. Going with one developer is not a good practice when dealing with public dollars for such a project.

That developer is seeking $100 for a 99-year lease and millions of dollars for the development’s parking needs, but putting $23 million toward an underground garage does not make that area prime for private sector investment.

Rather than complement the next door Ashley Landing redevelopment, the city chose to compete with it. The limited vision, planning and implementations continue because the mayor created a tie rather than vote in the majority in order to take meaningful action at the July City Council meeting.

The incumbent has moved too slowly to implement any of the recommendations from the Plan West Ashley document that the city spent $500,000 to produce. The West Ashley Project Coordinator has no budget, staff and authority to provide the needed services, engagement, and progress the largest part of our city has lacked.

A plan without the right level of personnel and budget to implement its findings creates illusions, false hope and frustrations. We can change this. The largest part of the city can’t be without the staff and resources to service residents and businesses.

Imagine what we can do for West Ashley and other parts of our city that have been left behind if we apply for more of the millions of available federal funds from the Bipartisan Infrastructure Law and Inflation Reduction Act. We have an opportunity to secure such funds, and I will make it a top priority to pursue this funding and bring such resources to our city.

My experience and current work at the local, state, and federal levels of government uniquely puts us in the best position to accomplish this.

We can stop imagining better gateways to West Ashley, better drainage, better roads and streets, sidewalks, safe bike lanes, connectivity, façade improvements, gathering spots and so much more — and start living it. We need a workhorse to get this done.

If you are happy with the level of leadership and service you have received over the past eight years, I’m not your person. However, if you want more and expect more from your mayor and city, I have something tangible to offer.

Clay Middleton is a native Charlestonian who is running for mayor. A Citadel graduate, he serves as a lieutenant colonel in the S.C. Army National Guard. He previously served as director of Business Services for the city of Charleston, where he led the Business & Neighborhood Services division. He also has served in the Obama administration and as a longtime aide to U.S. Rep. Jim Clyburn.

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Homebuilder plans 800 new houses in Charleston development

Several hundred new homes are in the works on the edge of Charleston.In two recent submittals to the city, Mun...

Several hundred new homes are in the works on the edge of Charleston.

In two recent submittals to the city, Mungo Homes plans to build more than 800 homes in the 3,000-acre Long Savannah development in West Ashley.

The Irmo-based builder recently submitted plans for 568 houses on 156 acres on Bear Swamp Road off Bees Ferry Road.

The proposal comes after the builder submitted plans earlier this year to build 237 homes on about 56 acres at the end of Barons Drive.

A representative of Mungo Homes did not immediately respond for comment.

Developers have rights to build 4,500 homes in total on the property on the edge of Charleston and Dorchester counties.

In 2021, builders and environmental groups settled a challenge to the development to avoid some wetlands destruction and allow for natural water flow by removing older roadbeds used years ago for logging and phosphate mining.

The project also includes conserved green space, and a $250,000 donation by developers to a trust to fund water-management projects in the three drainage basins that the development covers.

More multifamily

A new apartment development is in the works for Johns Island.

Ninety affordable multifamily housing units are slated for 9.35 acres at 1725 River Road next to the entrance to Fenwick Hall Plantation, according to plans presented to the city of Charleston.

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The property is owned by the city, which paid $3.3 million for it in 2020.

Storing stuff

A Mount Pleasant-based real estate investment company recently acquired two self-storage properties in the Southeast.

Ziff Real Estate Partners bought a 44,875-square-foot climate-controlled facility in Anderson. The site, previously called Pearman Dairy Self Storage, will be called StoreEase.

Real Estate

The company also purchased a ground-up development tract in Summerfield, Fla., near The Villages master-planned community. When completed, the storage site will be 77,625 square feet with both climate- and non-climate-controlled units. It, too, will be a StoreEase facility.

Finding a home

The Mount Pleasant Chamber of Commerce now has a physical office for the first time.

The pro-business group has partnered with Pinnacle Financial Partners to lease a 2,000-square-foot space that’s designed to grow staff, hold meetings and have some events at 534 Johnnie Dodds Blvd.

Boom & Balance

Chamber president Jennifer Maxwell said the organization has aspired to have a physical presence in the town for several years.

“This is crucial as part of our plan to continue to grow and support the businesses and community East of the Cooper,” she said.

West Ashley families without landline for month demand better from phone carrier

CHARLESTON, S.C. (WCSC) - A woman and her son say more should have been done after she was without a landline for over one month.Queen Little has lived in the North Forest Acres neighborhood in West Ashley for over 40 years.Her phone line has been out since June 5. Queen suspects it was cut during construction work on Playground Road.For the last six weeks, Queen’s son, Darrin Little, has been persistently calling their phone carrier, AT&T.“They gave me a date for when it would be on, that day came...

CHARLESTON, S.C. (WCSC) - A woman and her son say more should have been done after she was without a landline for over one month.

Queen Little has lived in the North Forest Acres neighborhood in West Ashley for over 40 years.

Her phone line has been out since June 5. Queen suspects it was cut during construction work on Playground Road.

For the last six weeks, Queen’s son, Darrin Little, has been persistently calling their phone carrier, AT&T.

“They gave me a date for when it would be on, that day came and went and it wasn’t on,” Darrin said. “Called again, called again, called again, kept getting dates and dates and dates.”

Queen has underlying health issues, and Darrin said not having a working landline in her house is dangerous.

“She needs a means of communicating with me, with my brothers, in an emergency she needs that phone,” Darrin said.

Queen said she keeps minutes on her cell phone but rarely uses it. She said she feels more comfortable with a permanent, dependable option, like her landline.

“I’m a senior citizen, I’m 78 next month. I need things like that,” Queen said. “And especially having COPD, I could have a flare-up any time.”

One day after Live 5 News reached out to AT&T, phone access was restored to Queen’s household.

The phone rang for the first time in Queen’s household in over a month during a Live 5 News interview with Darrin and Queen. It was AT&T calling to let them know phone access was restored.

“We’ve been calling for weeks, and nothing has happened until Live 5 reached out to them, and now ironically, the phone’s on,” Darrin said. “Our conversation didn’t matter, but when you guys reached out to them, it mattered.”

Queen said she has had a lonely month without a phone, describing her home as a “ghost house.”

“They fixed it today because y’all came here and I appreciate y’all doing it, but it should never have been that way because I’m a paying customer,” Queen said.

It wasn’t only Queen that went without a landline.

Betty Poaches lives a couple of streets over from Queen, and also went without landline access for six weeks.

Poaches has lived in the North Forest Acres neighborhood since 1959. She is not able to use a cell phone because of her hearing aids.

Her daughter said over the last six weeks she’s worried about her mother’s safety.

“Without her having a phone I came here every day, because she had no protection,” her daughter, Regina Gamble, said.

A spokesperson from AT&T provided the following statement:

We’ve restored home phone service to this customer following repairs to a section of our cable that experienced water damage during recent heavy rains. We apologize for the delay.

Copyright 2023 WCSC. All rights reserved.

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